Privacy Policy – BAGDaisy

Last updated: September 17, 2026

1. Who we are

BAGDaisy (Guangzhou Baiyun District Baiyunhu Street Liheng Trading Firm, “we”, “us”, “our”) operates https://bagdaisy.shop and sells leather bags, small leather goods and made-to-order pieces. We are the data controller responsible for the personal information described in this policy.

Registered address: Baiyunhu Street, Baiyun District, Guangzhou, Guangdong, China
Contact: zcf520lc@163.com

2. Information we collect

Information you give us

Your name, email address, phone number and postal address, so we can process and deliver your order.
Order details, including the items you bought, delivery preferences and order history.
Account credentials if you choose to create an account with us.
Any messages you send us through our contact form, by email, or in a product review.
Gift messages and recipient details, where you ask us to ship an order as a gift.

Payment information

Payments are processed by third-party payment providers. Your card or bank details are entered directly with that provider and are never stored on our servers. We receive only a confirmation that payment has been taken, together with a transaction reference, the amount and the last four digits of the payment instrument.

Information collected automatically

When you browse the site we automatically receive technical information such as your IP address, browser type and version, device type, operating system, referring URL, the pages you view and the time of your visit. We use this to keep the site secure, understand how it is used and improve it.

3. Cookies and similar technologies

We use cookies and similar technologies to:

Keep your cart and session working — these are strictly necessary and cannot be switched off.
Remember your preferences, such as your currency or login state.
Measure site performance and understand which pages are useful — analytics cookies.

You can block or delete cookies through your browser settings. Blocking strictly necessary cookies will stop the cart and checkout from working.

4. How we use your information

To process, pack, ship and track your order, and to handle returns and refunds.
To take payment, issue refunds and prevent fraudulent transactions.
To answer your questions and provide customer care, repairs and after-sales service.
To send order confirmations, dispatch notices and other transactional messages.
To send you marketing emails about new collections and offers — only where you have opted in.
To meet our legal, tax, accounting and record-keeping obligations.
To detect, investigate and prevent fraud, abuse and security incidents.

5. Our legal bases for processing

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

Performance of a contract — processing your order, delivering it and handling returns.
Legal obligation — retaining tax and accounting records.
Legitimate interests — securing the site, preventing fraud and improving our products, balanced against your rights.
Consent — marketing emails and non-essential cookies, which you may withdraw at any time.

6. Who we share your information with

We do not sell your personal information. We share it only where necessary, and only with parties who are bound to protect it:

Payment providers — to take payment and issue refunds.
Shipping carriers and fulfilment partners — to deliver your order and provide tracking. This includes your name, delivery address, phone number and parcel contents.
Hosting, email and analytics providers — who operate the infrastructure behind the site.
Professional advisers — accountants, auditors and lawyers, where required.
Authorities — where we are legally required to disclose information, or where it is necessary to establish, exercise or defend legal claims.

7. International transfers

We and our service providers may process your information in countries other than your own. Where we transfer personal data out of the EEA or the UK, we put appropriate safeguards in place, such as the European Commission’s Standard Contractual Clauses.

8. How long we keep your information

Order and transaction records: kept for as long as required by tax and accounting law, typically six to seven years.
Account information: kept while your account is open, then deleted on request.
Marketing preferences: kept until you unsubscribe or ask us to delete them.
Contact form messages: kept for up to two years so we can follow up on your enquiry.
Site analytics: kept in aggregate or pseudonymised form for up to 26 months.

9. Your rights

Depending on where you live, you may have some or all of the following rights:

Access — request a copy of the personal information we hold about you.
Correction — ask us to fix information that is inaccurate or incomplete.
Deletion — ask us to erase your information, subject to our legal retention duties.
Portability — receive your information in a structured, machine-readable format.
Objection and restriction — object to processing based on legitimate interests, or ask us to restrict it.
Withdraw consent — unsubscribe from marketing at any time using the link in our emails.
No discrimination — we will not treat you differently for exercising your privacy rights.

To exercise any of these rights, email zcf520lc@163.com. We will respond within the timeframe required by applicable law, usually within 30 days. We may ask you to verify your identity first.

If you are in the EEA or the UK, you also have the right to complain to your local data protection supervisory authority.

10. California residents

California law gives residents the right to know what personal information is collected, to request its deletion, to request correction, and to opt out of the sale or sharing of personal information. We do not sell your personal information, and we do not share it for cross-context behavioural advertising. To make a request, contact zcf520lc@163.com.

11. Security

The site is served over HTTPS and we apply technical and organisational measures to protect your information, including access controls, encrypted transmission and restricted staff access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

12. Children

Our store is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

13. Third-party links

Our site may link to third-party websites and services. We are not responsible for their privacy practices, and we encourage you to read their policies.

14. Changes to this policy

We may update this policy from time to time. The revised version takes effect when it is posted on this page, and the “last updated” date above will change. Material changes will be highlighted on the site or notified by email where appropriate.

15. Contact us

Questions about this policy or your personal information? Write to zcf520lc@163.com or to:

Guangzhou Baiyun District Baiyunhu Street Liheng Trading Firm
Baiyunhu Street, Baiyun District, Guangzhou, Guangdong, China